Quality Assurance Lead
Quality Assurance Lead
NativePath seeks an experienced Quality Assurance Lead to join our Product Development Team! You will ensure that our products meet the highest safety, compliance, and quality standards by overseeing raw material testing, in-process quality checks, and finished product release. You will manage FDA, third-party, and customer audits, conduct root cause analysis for non-conformances, and qualify suppliers through audits. Additionally, you will collaborate with R&D to validate new formulations, train staff on GMP and regulatory updates, and establish KPIs for defect rates and audit outcomes. Your expertise in FDA cGMP, DSHEA, and global regulations, as well as your experience with analytical testing methods and ERP/MES systems, will be crucial in driving our commitment to excellence.
If you have proven success in the food and supplement industries in maintaining product quality, thrive in a fast-paced environment, and possess extreme detail orientation, we invite you to contribute your expertise to our mission of guiding people on the path to eating, moving, and living in harmony with their biology.
Who are we?
We’re firm believers that the Standard American Diet is the pitfall to several of the preventable health conditions arising in our society today (including heart disease, diabetes, and neurological disorders). That’s why we created NativePath—a health & wellness company that blends Ancestral Wisdom with Modern Science to offer over 30 different supplements, monthly wellness challenges, and free courses to restore and reset people's health. Since 2017, over 1 million people have gotten “On The Path” with us and, by doing so, have reversed pain, renewed energy, and aged more gracefully.
We provide a rewarding, collaborative, and exciting work environment focusing on personal growth. Our leaders host weekly company-wide culture calls designed to foster team spirit, encourage movement, and build our community. In 2023, the entire company was flown to a ranch in Tucson, AZ, for team-building activities and had a blast while doing it!
If the above resonates with you, we’d love to hear from you!
Your Role & Key Responsibilities
- Co-Manufacturer Quality Leadership – Develop and enforce SOPs with all contract manufacturers; manage quality reviews, audits, and accountability through vendor scorecards.
- Testing & Compliance – Verify co-manufacturer in-process and finished product test results; manage stability studies and shelf-life validation; oversee R&D ingredient qualification; ensure compliance through an environmental contaminants monitoring program; coordinate third-party certifications and regulatory reviews.
- Issue Resolution – Lead investigations into non-conformities and customer complaints; drive root cause analysis, corrective/preventive actions (CAPA), and regulatory follow-ups.
- Cross-Functional Collaboration – Partner with Operations and Marketing on product launches; support Customer Experience with technical input for complaint resolution; align with Supply Chain on storage and distribution practices.
- Performance & Continuous Improvement – Define and track quality KPIs (defect rate, CAPA closure, audit readiness, complaint trends); apply Lean/Six Sigma principles to drive process efficiency and risk reduction.
- Team Leadership – Manage and mentor a Quality Specialist; foster a strong quality culture across the organization.
- Direct report mentorship – Supervise and develop one Quality Specialist, ensuring team effectiveness and growth
You Are:
- Experienced in food, supplements, nutraceuticals, or related fields (2–4 years in QA/QC; bachelor’s in a relevant scientific discipline).
- Adept at managing quality for contract manufacturers or external partners—not just internal production teams.
- Skilled in current regulations (FDA cGMP 21 CFR 111/117, DSHEA, labeling and familiar with key testing methods (HPLC, ICP-MS, etc.).
- Comfortable leading investigations and supplier qualifications.
- Process-oriented with Lean/Six Sigma, HACCP, SQF, or ISO experience a plus.
- Tech-savvy, with ERP/MES (SAP, LIMS, or similar) exposure.
- A proven relationship builder, effective communicator, and able to influence externally.
- A true leader—eager to mentor and motivate your direct report while aligning team and company goals.
Job Type:
- Full-Time
- Non-Exempt
Work Location & Schedule:
- 100% Remote
- Monday-Friday
Compensation, Benefits, & Perks:
- $60,000 - $80,000/yr, and discretionary end-of-year bonus opportunity.
- Free NativePath products each month because the well-being of our team members is always top of mind.
- PTO and 9 paid holidays + 1 floating holiday to recharge your batteries and be your best self.
- Jumpstart your week with our Monday Culture Call and develop deeper connections with the entire team, gain further knowledge of NativePath’s wellness philosophies, and participate in light movement sessions!
- Competitive benefits package, including health, dental, vision, and more.
- Access our 401K program + a match to help secure your future as you grow with NativePath.
- 100% remote workplace because we know our best work happens when we’re in our natural habitats.
- All-company events at incredible locations to bond with your colleagues (and have a little fun)
Technology:
We are a bring-your-own-device company. All team members must supply their own:
- Computer - PC or MAC with broadband internet and at least 16GB of RAM.
- Broadband Internet - minimum of 100 Mbps.